Returns & Exchanges

At Uno Alla Volta, we want you to be completely delighted with your unique handcrafted treasures. If an item does not meet your expectations, you may return it within 60 days of purchase for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Locate your order number and visit our online returns portal or contact our artisan support team to request a Return Authorization.

• 2.
  Pack with Care

  Carefully repack the item in its original packaging, ensuring that all certificates of authenticity and documentation are included to prevent damage during transit.

• 3.
  Affix Shipping Label

  Print the provided prepaid return shipping label and securely attach it to the outside of your package, covering any previous shipping marks.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your returned item, we will process your refund to the original payment method within 7-10 business days.